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The participant from Germany had skilled an extreme delay along with his withdrawal of €1,000 that had been requested on April 3rd. The on line casino had insisted on the need for Mifinity account verification documents examine, despite the player’s claim that each one needed documents had been uploaded and checked. The casino consultant had later clarified that the delay was due to incorrect screenshots supplied by the participant.
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The participant acquired cost a number of days after submitting the grievance. The participant from Germany is experiencing difficulties withdrawing his winnings as a outcome of ongoing extra verification. The player’s winnings had been voided for breaching the max bonus term. The grievance was closed because the player resolved the problem with the casino even thou she closed her account afterwards. The participant from Poland had his casino account closed and his winnings confiscated as a end result of accusations of opening multiple accounts.
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The player from Canada is having difficulties withdrawing winnings due to incomplete verification. It was determined what was needed to complete the verification and the grievance was efficiently resolved. After a few weeks player confirmed he received all winnings.
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The issue was resolved when the participant’s funds have been successfully transferred to his account, and the criticism was marked as ‘resolved’ in the system. The player from Ontario requested a withdrawal lower than two weeks previous to submitting this grievance. The player from Croatia is experiencing difficulties withdrawing his winnings because of the restricted availability of payment strategies.
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The participant from Germany had requested a withdrawal and had submitted the required documents, but the course of had not but been completed. The Complaints Team had suggested the participant to attend for at least 14 days after requesting the withdrawal earlier than submitting a complaint. The participant had agreed to wait and later confirmed that the on line casino had paid the complete amount.
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